InstructorUlulo Admin
TypeOnline Course
Student Enrolled3
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Hotel reservation clerks assist with reservation requests from customers and determine the rooms available to meet customers’ expectations and desires. They must also verify guests’ personal and payment information, assign rooms, and discuss arrangements via e-mail or letters.

The front office department can also be referred to as the reception, front of house, or front desk. Of all the various hotel departments, this is the one that interacts the most with guests. In fact, this is the first and last department that they interact with.

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