This course will equip any executive or personal assistant with the competence
needed to excel on the job. It will give you an in-depth understanding of the
principles and best practices of successful senior administrators. It will also increase
your impact and visibility at the office and it will enable you to derive several action
plans for taking on more challenges and raising your career up a notch. This course will
give delegates vital insights on ways to increase their tolerance to stress and be in control of
your time. Organizing professional meetings, including writing effective agendas and minutes
of meetings, is also an important element of this course. The last segment of this course provides
the know-how of professional dealing with visitors, internal and external customers and how to make
your department and company more customer friendly.
Duration: 1 WEEK
