This course will provide Baggage Handlers with the necessary knowledge, skills and attitudes to ensure that Baggage Handling operation procedures are implemented appropriately in accordance with its operational manuals and procedures.
The key topics that are covered during this course include:
Introduction to Baggage Handling System and Operator
Processes within passenger terminal operations
Operating characteristics of Baggage Handling Systems (BHS)
Lost and mishandled luggage
Slow processing
Infrastructure planning and processes
Measuring efficiency and performance
Managing baggage handling teams
Outstation operations and control
Improving existing systems and processes
Contingency towards uninterrupted services
Duration: 2 WEEKS
